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|a Wilson, Lawrence A,
|d 1932-
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|a Eight-step process to successful ISO 9000 implementation :
|b a quality management system approach
|c by Lawrence A. Wilson.
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|a Wisconsin:
|b ASQC Quality Press,
|c 1996.
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|a RM88.90
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|a Inv. No.356131(B)
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|a 27.2.97
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|b Book
|c REFERENCE
|e IDFR Library-1st Floor
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