Harvard business essentials : crisis management..

Bibliographic Details
Corporate Author: Harvard Business School.
Format: Book
Language:English
Published: Boston, Mass: Harvard Business School Press, c2004..
Series:The Harvard business essentials series
Subjects:
Table of Contents:
  • Taking stock of potential perils : what could go wrong?
  • Avoiding the avoidable : an ounce of prevention
  • Contingency planning : preparing today for tomorrow's problems
  • Crisis recognition : where there's smoke there's fire
  • Containment : preventing a bad situation from becoming worse
  • Crisis resolution : the road to recovery
  • Mastering the media : make it your story
  • Learning from your experience : gather lessons where you find them.