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1

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AN HONEST DAY'S WORK : Motivating Employees to Give Their Best.

Published 1900

2

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INCREASING EMPLOYEE PRODUCTIVITY : An Introduction to Value Management.

Published 1991

3

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THRIVING ON CHAOS : HANDBOOK FOR A MANAGEMENT REVOLUTION

by Peters, Tom
Published 1983

4

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Giving presentations.

by Ellis, Mark
Published 1992

5

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Managing for the future : the 1990's and beyond

by Drucker, Peter Ferdinand, 1909-
Published 1993

6

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The fundamentals of negotiating

by Nierenberg, Gerard I.
Published 1973

7

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Quality customer service.

Published 1990

8

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by O' Connor, Philip
Published 1992

9

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Exchanging information

by Johnson, Christine
Published 1991

10

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by Ohmae, Kenichi

11

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Presenting facts and figures

by Kerridge, David
Published 1988