Search Results - "Customer services"

1

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101 ways to really satisfy your customers : How to keep your customers and attract new ones

by Griffiths, Andrew, 1966-
Published 2002

Subjects: “...Customer services...”

2

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Customer service : a practical approach

by Harris, Elaine K.
Published 2007

Subjects: “...Customer services....”

3

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Telephone courtesy & customer service

by Finch, Lloyd C.
Published 2000

Subjects: “...Customer services....”

4

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Command performance : The art of delivering quality service

Published 1994

Subjects: “...Customer services...”

5

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Pengurusan khidmat pelanggan : Petua dan teknik

by Rahmat Ismail
Published 2001

Subjects: “...Customer services...”

6

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Executive's guide to knowledge management : the last competitive advantage

by Stapleton, James J.
Published 2003

Subjects: “...Customer services...”

7

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Delivering quality service : Balancing customer perceptions and expectations

by Zeithaml, Valarie A.
Published 1990

Subjects: “...Customer services...”

8

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Emotional value : creating strong bonds with your customers

by Barlow, Janelle, 1943-
Published 2000

Subjects: “...Customer service...”

9

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Quality customer service.

Published 1990

Subjects: “...Customer service...”

10

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The innovator's dilemma : the revolutionary book that will change the way you do business

by Christensen, Clayton M.
Published 2005

Subjects: “...Customer services...”

11

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Total quality service : a simplified approach to using the Baldrige Award criteria

by Kessler, Sheila
Published 1996

Subjects: “...Customer service...”

12

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Courtesy under pressure : games customers / customer services people play.

Subjects: “...Customer service...”

13

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Total customer service : the ultimate weapon

by Davidow, William H.
Published 1990

Subjects: “...Customer service...”

14

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Customers for life : how to turn that one-time buyer into a lifetime customer

by Sewell, Carl
Published 1991

Subjects: “...Customer service...”

15

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Service quality : new directions in theory and practice

Published 1994

Subjects: “...Customer service -- Quality control...”

16

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Correcting and rewarding employee behaviour.

Subjects: “...Customer service...”

17

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The good old days of quality services.

Subjects: “...Customer service...”