Cover Image

Don't fire them, fire them up : A maverick's guide to motivating yourself and your team

Bibliographic Details
Main Author: Pacetta, Frank
Other Authors: Gittines, Roger
Format: Book
Language:English
Published: New York: Simon & Schuster, c1994.
Subjects:
Xerox Corporation -- > Case studies
Success in business -- > Case studies -- > Ohio -- > Cleveland
Employee motivation -- > Case studies -- > Ohio -- > Cleveland
Work groups -- > Case studies -- > Ohio -- > Cleveland
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505 # 0 |a Introduction: The First Rule of War and Business -- 1. Making a Statement: The Last Shall Be First -- 2. Start Here: The Will to Win -- 3. Leadership: Passion and Premeditation -- 4. Breakthrough: High Fives in Six Months -- 5. Team Building: All in, All-Out -- 6. Communications: Listen Up -- 7. Top Ten Tips: And Ten More -- 8. Power Surge: Creating Energy and Electricity -- 9. The Customer: No Is a Four-Letter Word -- 10. The Bonus and the Bell Curve: Surveying Customer and Employee Satisfaction -- 11. The Night Before Christmas: Even Santa Has to Ask for the Sale -- 12. Fine-Tuning: Hiring, Firing, and Finessing -- 13. Cold Comfort and a Hot Product: No Surrender, No Retreat -- 14. Bell Ringers: Self-Conceit and Self-Destruction (Almost) -- 15. Tough Love: A Letter Home. 
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