Superior supervision : the 10% solution

Of all the supervisors in all the offices, plants, and organizations in the world, only a small group are truly outstanding at their jobs. Another small group are failures in their work, but the vast majority of supervisors are simply average performers. In Superior Supervision, Raymond O. Loen clea...

Full description

Bibliographic Details
Main Author: Loen, Raymond O.
Format: Book
Language:English
Published: New York Toronto New York: Lexington Books: Maxwell Macmillan Canada: Maxwell Macmillan International, c1994..
LEADER 02070cam a2200265 7i4500
001 0000010587
005 20210404090000.0
003 ##MY-PuKLN
005 ##20121102104400.0
008 121102s1994 nyua 00100 eng
019 0 # |a 93040137 
020 # # |a 0029190916  
039 # # |y 201211021044  |z VLOAD 
041 # # |a eng 
090 0 0 |a 658.302  
100 # # |a Loen, Raymond O.  
245 # 1 |a Superior supervision :   |b the 10% solution   |c Raymond O. Loen. 
260 # # |a New York  |a Toronto  |a New York:   |b Lexington Books:   |b Maxwell Macmillan Canada:   |b Maxwell Macmillan International,   |c c1994.. 
300 # # |a xii, 171 p:   |b ill;   |c 25 cm.. 
500 # # |a Includes index. 
505 # 0 |a 1. The 10% Concept -- 2. Plan -- 3. Delegate -- 4. Give Instructions -- 5. Get Cooperation -- 6. Solve Problems -- 7. Staff -- 8. Train -- 9. Motivate -- 10. Counsel -- 11. Improve -- 12. Handle Pressure -- 13. Control -- 14. Application on the Job. 
520 # # |a Of all the supervisors in all the offices, plants, and organizations in the world, only a small group are truly outstanding at their jobs. Another small group are failures in their work, but the vast majority of supervisors are simply average performers. In Superior Supervision, Raymond O. Loen clearly identifies how supervisors can boost themselves into the top 10% of all supervisors and how they can avoid falling to the ranks of the bottom 10%. 
520 # 8 |a For each of the twelve essential components of any supervisor's job - from hiring and training new employees to setting priorities, delegating authority, giving instructions, motivating employees, and engendering cooperation - Loen identifies specific actions that will enable a supervisor to excel. He also spells out the mistakes and oversights that will cause a supervisor to fail. Questions and self-evaluations help readers to assess their supervisory strengths and weaknesses. Clear advice and rich examples guide them towards being a better boss. 
520 # 8 |a In this era of employee empowerment a 
999 |a 0002170  |b Book  |c OPEN SHELVES  |e Wisma Putra-Open Shelves